Terms and Conditions
1. Introduction
By making a purchase with TSS Reservations Which is also Known as Triplum Services & Solutions LLC , you agree to the terms and conditions outlined below. These terms apply to the use of our services, including flight reservations, booking modifications, cancellations, and other related travel services. Please review these terms thoroughly before completing your purchase.
2. Purchase Policy
When you place an order with TSS Reservations, you authorize us to confirm your booking on your behalf. The total charge will include the service price plus applicable fees or taxes. Prices and availability are subject to change until your booking is confirmed.
Booking Confirmation: After payment is processed, a confirmation email will be sent with your booking details. Please review this email promptly to ensure accuracy.
Service Fees: All bookings through TSS Reservations include a non-refundable service fee, which will be communicated at the time of purchase.
3. Refunds and Cancellations
Refunds and cancellations are subject to the policies of the airlines, hotels, or other service providers involved in your booking.
Cancellation Requests: All cancellation requests must be made directly to TSS Reservations by email or phone. Depending on the provider’s policy, cancellation fees may apply. Service fees from TSS Reservations are non-refundable.
Refund Eligibility: Refunds are processed based on the service provider’s policies. If your booking is eligible for a refund, processing may take up to 14 business days, depending on your payment method.
Non-Refundable Services: Some bookings, such as low-cost carrier flights and special fares, may be non-refundable. Refundability will be specified at purchase.
Changes and Amendments: Modifications to your booking, including date or itinerary changes, may incur additional fees based on the provider’s terms.
4. Credit Card Authorization
By providing your credit card information, you authorize TSS Reservations to charge your card for the total amount due, including any service fees, taxes, or additional charges related to your booking.
Authorization: You agree that TSS Reservations may charge your card for the total reservation cost, including any fees related to changes or cancellations post-booking.
Chargeback Policy: Any dispute or chargeback of a legitimate charge may be subject to investigation and could result in service suspension or legal action to recover funds.
Payment Security: We protect your financial information by processing all transactions through a secure gateway.
5. Liability
TSS Reservations acts solely as an agent between you and travel providers (e.g., airlines, hotels). We are not liable for cancellations, delays, or changes made by these providers. Any disputes should be resolved directly with the service provider.
6. Contact Information
For questions about purchases, refunds, cancellations, or credit card authorization, please contact customer support:
7. Amendments to Terms
TSS Reservations reserves the right to update these terms and conditions at any time. Changes take effect immediately upon being posted on our website or communicated to customers.
8. Governing Law
These terms are governed by the laws of Delaware. Any disputes arising from these terms will be subject to the jurisdiction of Delaware courts.
